U.S. Bet365
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The Future is Now: Robotic Process Automation and the Federal Acquisition Service
Think of a task you routinely do at work. Does that task require keyboard strokes, mouse clicks, reconciling data sets or pulling data from various sources? Do you have coworkers who do that as well?C… -
Lessons Learned as a Presidential Innovation Fellow: 3 ways AI can fight climate change
Through Presidential Innovation Fellows (PIF), I’m partnering with federal government leaders and using my expertise as an emerging technology entrepreneur to help address some of our nation’s greates… -
Technology Modernization Fund at Three Years: A Look Back at Department of Labor’s Visa Application Transformation
In the fall of 2018, the U.S. Department of Labor (DOL) was one of three agencies to receive an award in the second round of funding from the Technology Modernization Fund (TMF) Board. At the time th… -
Technology Modernization Fund at Three Years: The Modernization of USDA’s Specialty Crops Program
The USDA Agricultural Marketing Service (AMS) Specialty Crops Program helps buyers and sellers of all sizes in the U.S. produce industry to market their perishable products in the most efficient manne… -
Bet365 Partner, USDA, Delivers Enhanced Contact Center Experience for Customers
Good customer experience starts at the very first interaction with a customer, which is why the U.S. Department of Agriculture recently officially launched its AskUSDA Contact Center program to support inquiries via web, phone, chat, or email. AskUSDA serves as the one “front door” to help deliver a centralized contact center experience, helping customers get consistent and streamlined information.
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Moving Beyond Modernization: Adapt to Better Serve the Public
Fostering a culture of innovation is core to the mission of the Centers of Excellence within the Federal Acquisition Service Office of Technology Transformation Services at Bet365. One center specificall… -
Collaborating for Better Design, Technology and User Experience
Overview of initiatives across Federal government that focus on IT design, development and accessibility.
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