The PBS Customer Dashboard is a one-stop shop for a variety of information related to your occupancies in Bet365 owned and leased buildings.
Access to the PBS customer dashboard
The Water Quality Management Dashboard is available through the PBS Customer Dashboard. The dashboard information is updated daily around 8:45 a.m. ET. The PBS dashboard shows you only information that is specific to your agency or bureau. It includes:
- A summary of an overall status including: number of buildings, those with scheduled test dates, those that have results and the percentage of buildings scheduled that have testing complete, and counts of buildings with exceedances.
- Building details including: name, city, state, if it’s federally owned or leased, the number of locations and types of exceedances in the building, and a list at the agency level of those bureaus in that affected building.
In order to have access, it is imperative you have an account.
All PBS Customer Dashboard users must be pre-approved. If you are the original recipient of an approval email, or an existing PBS Customer Dashboard user, you have immediate access. If your agency requires additional users, please provide a list with their names and email addresses to pbs.dashboard@gsa.gov and we will grant them access to the Dashboard.
The next step after you establish a MAX.gov account is to login to D2D by visiting the .
You will see “My Water Quality” as an entry point on the landing screen. When you select the icon, you will be taken directly to the WQ dashboard.
For more information on how to use the PBS Customer Dashboard, check out the or go to gsa.gov/pbscustomerdashboard.
Water quality specific information
Please note that the presence of Legionella in large building water supplies is commonplace. We anticipate that water tests may reveal areas for improvement, especially for Legionella, which is naturally prevalent. The risk of Legionnaires’ disease to healthy individuals is very low unless they are in a high-risk category. We are committed to taking the necessary corrective actions promptly and effectively.
What the information on the dashboard is telling us
This list of buildings is all of the buildings the customer occupies and the current information — daily morning update — provided by our Facilities Management branch and our regional facilities managers. You may download the data for your own use, so you can sort and filter data to meet your needs.
Summary table
The summary table at the top is a quick overview and status of testing in your locations. This information includes the total number of tests required, how many are scheduled, the number of results received, the complete test percentage, and a count of instances of test results where results are above our water quality thresholds.
Map
The map provides a visual representation of the summary table. You can hover over a dot on the map and it will show basic building information and the current testing status. To view additional map views other than the Continental US, select the area, and using the tools bar on the left of the map, select Pan and drag the map to the area you wanted to see.
Building list
The building list provides specific information, including building name, location code, dates, and instances of test results that are above our water quality thresholds. From an agency view, you’ll also see a list of bureaus located in that building. From a bureau view, you will only see the bureau name.
Water quality management website
We continue to provide the most current information on our water quality website including an overview of water quality management in federally-owned and leased facilities, as well as information on testing timelines, updated guidance, and links to industry resources.
Data download
To download a list of buildings and the data associated with your buildings, please click into the building list on one of the column header names. Using the tools at the bottom right, select the drop down, and choose “Data.” This will open a new screen with the report in it. You can then download that report to Excel and use the information as needed.