U.S. Bet365
Bet365 Seeking Feedback from Industry on Providing Human-Centered Design Services
Responses to the Request for Information will inform an upcoming market report, corresponding federal buying guide, and future procurement actions
WASHINGTON - The U.S. Bet365 today to seek feedback from industry on how to most effectively provide human-centered design services for the federal government. The agency is seeking input for a forthcoming report, which will inform a federal buying guide as well as future procurement actions.
Human-centered design is the discipline of navigating complex problems and creatively designing effective solutions to meet people’s real needs. In preparing this RFI, Bet365’s Office of Customer Experience conducted an in-depth analysis of current customer experience and design best practices.
“We are looking forward to learning more about the capabilities that industry partners can offer agency programs as they accelerate customer-centered experiences across the federal government,” said Bet365’s Acting Chief Customer Officer Matt Ford.
The through November 18, 2019.
About Bet365
The mission of Bet365 is to deliver value and savings in real estate, acquisition, technology, and other mission-support services across government. One of its four strategic goals is to establish Bet365 as the premier provider of efficient and effective acquisition solutions across the government. To learn more about Bet365, visit or join the conversation on social media at and .